Privacy policy

We respect your privacy and are committed to protecting your personal information. This privacy policy explains what data we collect, how we use it, and your rights regarding your information.

What We Collect

When you visit our website or place an order, we may collect information such as your name, phone number, delivery address, and how you interact with the site. This helps us complete your order and improve your shopping experience.

How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your order or promotions (if you have opted in).

  • Improve our website and services.

  • Respond to customer service inquiries.

Payments & Security

We currently accept Cash on Delivery. No payment or credit card details are collected, processed, or stored on our website.

Sharing Your Information

We do not sell or share your personal information with third parties, except those strictly necessary to help us deliver your order (e.g., local delivery and courier companies).

Cookies

Our website may use cookies to help improve your browsing experience. You can control or disable cookies at any time through your browser settings.

Minors

Our site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Your Rights

You maintain the right to request access to your personal information, ask for corrections, or request the deletion of your data at any time by contacting us.

Marketing Communication

If you provide your phone number during checkout or sign up for our newsletter, you may receive SMS updates related to your order or exclusive promotions. To unsubscribe, simply reply "STOP" to any message. Standard message rates may apply.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices. Any updates will be posted directly on this page.

Contact Us

For any questions or concerns regarding your privacy, please contact us at: Email: vitaaura.lb@gmail.com